Specialist Gbs Credit & Collections - French Speaker
País : Portugal
Estado : Porto
Cidade : PORTO
Categoria : Marketing
Tipo de contrato : Efetivo
Tipo de emprego : A tempo inteiro
Descrição do cargo
The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together with the support in projects and process standardisation initiatives.
The pursue of excellence in all deliverables and being recognized as a highly trusted partner by stakeholders are the pillars for the team's success, ensuring a stable and flawless business platform to adidas Europe.
Key Responsibilities:
- Ensure a timely collection of receivables by working closely with the customer and internal stakeholders and solve any causes of non-payment.
- Ensure that all payments are received are allocated accurately and timely without any errors
- Follow-up in case of discrepancies and ensure they are handled within a reasonable time frame.
- Manage customer relationship, which includes problem resolution and root cause analysis.
- Assess and review the credit risk on the customer on regular basis to mitigate risk for adidas according to credit policy.
- Perform review, analysis and proposal of release on credit block deliveries.
- Track disputes, forward to the right department for their solution and follow-up until their closing.
- Identify the improvement opportunities and support their implementation.
- Ensure desktop procedures are updated in line with standards and policies
- Cash Application
- Customer Primary Data
- Account and Sales Operations
- Sales
- Market Finance
- Good Finance Acumen
- Experience with SAP and Excel
- Experience in a Shared Service environment or similar
- Ability to read, write and communicate in English and French in a business environment setting
- Ability to pay close attention to detail
- High degree of customer orientation
- Good Problem solving and analytical skills
- Self-motivated and self-directed individual
- University degree in Accounting, Business Administration or similar field
- 2 plus years relevant work experience in accounting / corporate finance area
- Broad and deep theoretical understanding of job function