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Regional Sales Manager

País : Portugal Portugal

Estado : Lisboa

Cidade : LISBOA

Categoria : Rede de lojas

Tipo de contrato : Efetivo

Tipo de emprego : A tempo inteiro

Descrição do cargo

Location - Lisbon or Porto

The Regional Sales Manager will build high performing teams and strategically drive sales and profitability within our 'Owned and Operated' stores whilst retaining a customer-centric approach at all times. Global and local brand standards must be executed consistently, commercially and efficiently. The RSM will be responsible for building strong partnerships with key stakeholders in order to maximize the people, product & operational opportunities within the region.

Key Responsibilities for the RSM include:


  • Lead, inspire and develop your people to build committed and high-performing Store Managers and teams. Adapt leadership and coaching styles to accommodate the varying experience levels across; people management & development, selling, stock and operational excellence and visual merchandising
  • Promote an inclusive and diverse culture in line with the Pandora Brand Values
  • Champion a positive and flexible work culture, promoting continuous improvement and effective change
  • Develop and invest in talent to create a robust internal talent pipeline and succession plan
  • Recruit A-Class talent into your teams
Performance and Standards

  • Successfully drive sales performance to achieve sales targets and store KPIs for the nominated territory
  • Coach and lead Store Managers and teams to maximise sales & profitability and to deliver high standards of operational execution
  • Lead and deliver 'best in class' customer experience, brand initiatives and operational standards across all stores
  • Excellent execution of global VM standards, influenced by global market expertise
Partnerships, Training and Communication

  • Business partner closely with HR, Retail ops, Training and Merchandising in order to maximize potential in people, product and sales
  • Partnering with the 'Sales Training' team to develop training programs to deliver business results
  • Cultivate and maintain strong relationships with store teams
  • Facilitate face-to-face training/workshops for store teams
  • Ensure all Retail communications are shared timely and aligned with Group Communications standards
Process, Analysis and Administration

  • Analysis of business performance, data and reporting to identify commercial opportunities, implement change and corrective actions where appropriate
  • Understand industry standards and benchmarks and seek ideas to ensure Pandora is a market leader in service and operational standards
  • Improve regional stock loss and accuracy
  • Manage payroll in line with business expectations
  • Provide product, customer and local market feedback to the wider business

  • Extensive retail management experience within a global organisation and a proven track record of successfully delivering in a similar multi-site field management role (e.g. Multi-Site Manager, Area Manager, District Manager)
  • Experience of running high profile region with a high turnover
  • A customer centric and service focused team leader with a target driven and sales-focused mentality
  • Excellent communicator, fluent in Spanish and English (verbal and written) with strong collaboration and influencing skills
  • An inspiring leader, coach and mentor with excellent people development skills
  • A creative flair with experience in visual merchandising
  • Proficient using Microsoft Office
  • Availability to travel 80% of the time

Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes;

  • A highly competitive salary with regular salary reviews
  • Generous bonus scheme
  • Company Car
  • Employee discount for PANDORA purchases
  • 23 labor days holiday
Did we get your attention?

We hope that you feel confident applying, however if you have more questions regarding the role, please contact:

Ksenia Thompson

Talent Acquisition Manager Western Europe

[email protected]

If you see yourself in the position and would like to become a part of Pandora's future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.

About Pandora

Pandora is the world's largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,600 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 30,000 people worldwide and crafts its jewellery at two LEED Gold-certified facilities in Thailand using mainly recycled silver and gold. Pandora is committed to leadership in sustainability and has set science-based targets to reduce greenhouse gas emissions by 50% across its own operations and value chain by 2030. The company is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 23.4 billion (EUR 3.1 billion) in 2021.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people's loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.

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