×
News
Últimas notícias
Partilhar
Text size
aA+ aA-
Imprimir
Clique aqui para imprimir

Helpdesk - German Speaker (m/f)

País : Portugal

Distrito : Porto

Cidade : Porto

Categoria : Varejo - Retalho

Tipo de contrato : Efetivo - CLT

Tipo de emprego : A tempo inteiro

Apresentação da empresa

Inspired by our heritage, we push the boundaries of culture and human performance. Through sport, we have the power to change lives. Headquartered in Herzogenaurach, Germany, we employ more than 57,000 people across the globe.

Descrição do cargo

- Provide guidance for internal customers on Source To Pay processes and policies and resolve queries for internal customers and suppliers
- Facilitate efficient use of the Source To Pay system
- Strive for compliance to Source To Pay policies
- Perform standard helpdesk and service support activities
- Review queries for all relevant process areas (supplier management, invoice issues, etc.)
- Conduct research for existing tickets
- Resolve and send resolutions back to requester where possible or escalate tickets and inform users on lead times
- Identify potential problems and/ or delays in resolution and notify internal customer
- Maintain workflows and close tickets once resolved
- Resolve document queries according to agreed procedures and archive documentation
- Drive continuous improvement in Source To Pay operations developing ideas and recommendations based on most common issues
- Contribute ideas and actions towards the continuous improvement of indirect procurement processes based on the frequency and the type of the most common resolved issues
- Act as single Point of Contact for supplier requests
- Receive and documents supplier requests, assigning tickets
- Resolve inquiries personally and send replies to supplier or escalate tickets if unable to resolve personally, informing supplier upon internal coordination and lead times
- Maintain workflows and close tickets once resolution confirmed by supplier

Perfil

- Excellent communication and interpersonal skills
- Understanding of Source To Pay processes
- Good knowledge of compliance regulations and Source To Pay tools
- Experiences in problem analysis & decision making, preferably in the Source To Pay context
- Proven project management experience and knowledge of change management
- Action oriented and solution minded team player with high degree of self-management
- Proficiency in MS Office
- Fluent in English and German, spoken and written
- Fluency in other languages is considered a plus (e. g.: French, Italian, Spanish)
Partilhar
Imprimir
Clique aqui para imprimir

Anúncios Similares

Sales Assistant

MO
access_time | place Aveiro

Sales Assistant - Arrábida Shopping

ZIPPY
access_time | place Vila nova de gaia

Sales Assistant - Maia Jardim

MO
access_time | place Maia

Sales Assistant

MO
access_time | place Seixal

Sales Assistant - Braga Nova Arcada

ZIPPY
access_time | place Braga

Sales Assistant - Forum Sintra

ZIPPY
access_time | place Sintra

Sales Associate (Caixeiro Ajudante)

PUMA
access_time | place Porto

Sales Assistant - Strada Outlet Odivelas

ZIPPY
access_time | place Odivelas

Sales Assistant - Vasco da Gama

ZIPPY
access_time | place Lisboa

Sales Assistant

MO
access_time | place Évora

Sales Assistant - Dolce Vita Tejo

ZIPPY
access_time | place Lisboa

Sales Assistant- Cascaishopping (m, f)

SACOOR BROTHERS
access_time | place Lisbon

Sales Assistant

ZIPPY
access_time | place Loures

Sales Assistant

MO
access_time | place Barreiro

Sales Assistant

MO
access_time | place Santarém

Vendedores de Loja Part-Time - Portimão (m/f)

SALSA
access_time | place Portimão

Operador de Logística

SALSA
access_time | place Vila nova de famalicão

Sales Assistant

MO
access_time | place Braga

Sales Assistant

MO
access_time | place Fundão

Sales Assistant

ZIPPY
access_time | place Torres novas