e-Commerce Delivery Manager
Descrição da empresa
Farfetch is an innovative e-commerce company that brings the world's best fashion boutiques to an international audience. Launched in October 2008, Farfetch is rapidly growing into a truly global company. Our family now includes more than 1000 talented people and 400 independent boutiques across Europe, North and South America, Asia, and offices in London, New York, LA, Porto, Guimarães, São Paulo, Tokyo, Shanghai, Moscow and Hong Kong.
Descrição do cargo
To be part of an exciting business unit at Farfetch focused on harnessing the power of the Farfetch Platform to enable global omni-channel E-Commerce for High Luxury Fashion, managing multiple end to end e-commerce Projects, coordinating activities ranging from the Tech to the Business areas (Production and Styling, Global Logistics and Ops, etc.) with a clear focus on delivering high quality Projects for our Brands client against a pre-determined client pipeline and roadmap.
What you’ll do:
Manage a portfolio of concurrent E-commerce delivery projects of varying sizes and complexity from an end to end perspective
Engage with the Business Unit Management to define roadmaps, plans for Brand delivery, and be able to clearly articulate and manage status, risk and issues as they arise
Engage actively with the Business Unit management and other Department Heads to collaborate in the definition and maintenance of the required structure to support the achievement of the goals set out by the Business Unit
Engage with multiple teams cross functional teams, ranging from the Tech to the Operation area, to properly perform detailed Project planning and Execution monitoring, covering all required perspectives for final Project delivery
Properly control and manage multiple project status and communicate with executive team members as appropriate to perform project status update and to flag project concerns and risks
Develop and implements tools and processes that support the achievement of project goals, as well as timely and effective communication of progress and challenges to all stakeholders
Perform scope and change management
Identify and mitigate project risks
Support pre-sales activities by providing high level functional knowledge of the current capabilities of the platform as well as insights on common challenges and best practices for the implementation of full e-commerce solutions
Being able to engage directly with High Luxury Brands, to provide a clear and articulated description about the current project status, risk and concerns
Who you are :
Graduated in Information Systems or related field
A professional with an extended and proven track record of executing Program/Delivery/Project Management of multiple simultaneous Customer Facing Projects towards a successful delivery
A professional with previous experience/knowledge in E-Commerce, International Fulfilment and Logistics is a big differentiating factor
A professional with consolidated experience working in large scale organizations on a multi-national level with a multi-cultural team
Able to easily build relationships with the different players of the business/tech area, at different levels of the organization (from C-Level to Analyst)
A professional with excellent communication skills, both in Portuguese and English, with the capability to communicate at all levels in the organization (from the development team to the C-Level team)
Able to manage multiple tasks/priorities simultaneously, respond to work with urgency and understand deadlines
A professional with a good attention to detail, an ability to assimilate, sort through and aggregate complex information quickly and effectively
A professional with strong commercial/pre-sales support experience (a differentiating factor)
Experienced in Consulting/SI performing client facing roles (a differentiating factor)
Experienced on Project Management in a Scrum environment (a differentiating factor)
We can’t wait to receive your application. But before you send it to us, here are some helpful tips to make sure your application is as strong as it can be.
Have you set out why this role is a good match for your career aspirations and that you have the skills and experience required? We want you to be as clear about your future ambitions as we are and whilst we encourage people to learn, develop and grow, you will need to hit the ground running.
Have you checked spelling and grammar? We have high standards and you don’t want to miss out because of something as easily correctable as a typo.
We are committed to equality of opportunity for all employees. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.